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Apple Significantly Enhances the 27-inch iMac

August 5, 2020Apple, Mac, NewsKelsey Jezbera

Apple’s workhorse desktop Mac, the 27-inch iMac with Retina 5K display, hasn’t seen an update since March 2019—nearly two and a half years ago. Happily, the company has finally released a new version of the popular iMac, outfitting it with 10th-generation Intel processors, increasing its RAM and storage capacities, and improving its audio and video…

Macs Switching from Intel Chips to Apple Silicon—Answers to Your Questions

June 23, 2020Apple, Mac, NewsKelsey Jezbera

At Apple’s Worldwide Developer Conference keynote, the company dropped a bombshell: in the future, Macs will no longer be powered by Intel chips but will instead rely on custom-designed Apple chips. As surprising as this is, the company has made such massive transitions twice before: first in 1994 with the move from Motorola’s 68000 chips…

How to Ask for Tech Support So You Get Good Answers Quickly

June 13, 2020Apple, MacKelsey Jezbera

Need help with something? On occasion, we all need tech support. Speaking as the people who are sometimes on the other end of those requests for help, we have some suggestions on how to get the support you need as quickly as possible. For instance, think about what we have to do if we receive…

Got a Mac Laptop? Here’s What You Need to Know about Battery Health Management in Catalina

June 12, 2020Apple, MacKelsey Jezbera

We all want Mac laptops that can run for days on a single charge and never need their batteries serviced. Sadly, we’re always going to be disappointed. Battery and power management technologies continually improve, but those improvements are matched by more powerful processors and smaller designs with less room for battery cells. And, because physics…

How to Back Up an iPhone or iPad with Your Mac Running Catalina

June 10, 2020Apple, iPad, MacKelsey Jezbera

One of the most significant changes in macOS 10.15 Catalina was the breakup of the long-standing iTunes app into separate Music, Podcasts, and TV apps. But what about backing up iOS devices, which you also used to do in iTunes? In Catalina, Apple moved this function into the Finder. So if you’ve upgraded to Catalina…

Here’s How to Set a Default Printer on the Mac

June 9, 2020Apple, MacKelsey Jezbera

If you have access to multiple printers, you probably know that you can choose one from the Printer pop-up menu at the top of the Print dialog. But macOS has a feature that should make it so you don’t have to switch printers manually as often. Open System Preferences > Printers & Scanners, and look…

Approve App Authentication Requests with Your Apple Watch in Catalina

June 2, 2020Apple, MacKelsey Jezbera

Tired of typing your admin account password whenever you try to install software or change security settings on your Mac? A new feature in macOS 10.15 Catalina removes that requirement for Apple Watch owners. In System Preferences > Security & Privacy > General, select the checkbox for “Use your Apple Watch to unlock apps and…

Stop Group FaceTime Video Tiles from Bouncing with Recent Apple OS Updates

June 1, 2020Apple, iOS, MacKelsey Jezbera

Since iOS 12 and macOS 10.14 Mojave, Apple has supported Group FaceTime, which lets you have a video call with up to 32 people. However, as has become painfully obvious in today’s era of non-stop videoconferencing, Group FaceTime has a feature that some find obnoxious: automatic speaking prominence that causes the video tile for the…

Apple Updates 13-inch MacBook Pro with Magic Keyboard and Twice the Storage

May 5, 2020Apple, Mac, NewsKelsey Jezbera

In a move that completes the transition of the MacBook line from the troubled butterfly keyboard to the Magic Keyboard, Apple has released a new 13-inch MacBook Pro. The company also doubled the amount of storage in each of the standard configurations while keeping prices the same, and it ramped up the specs in the…

Having Mac Troubles? Running Apple Diagnostics May Help Identify the Problem

April 22, 2020Apple, MacKelsey Jezbera

If your Mac is acting up and you suspect a hardware problem, there’s an easy first step that you can—and should—try before calling for tech support: Apple Diagnostics. (On Mac models released before June 2013, Apple instead included a similar set of diagnostics called Apple Hardware Test.) Apple Diagnostics is a set of hardware test…

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Kearney

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