Kearney (308) 234-9335 | Hastings (402) 463-3456 | GI (308) 384-6939 | Lincoln (402) 483-6400 | Click Here for Remote Support
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Computer Hardware Return Policy

Home Computer Hardware Return Policy

Unopened Items
Any unopened product still in factory sealed packaging may be refunded or exchanged within 14 days of original purchase date. Original receipts are required and refunds will be given based on payment method.

Opened Items
Opened products must be exchanged or returned for store credit with a 20% restocking fee. All opened products must be in like-new condition and with all packing materials and original receipts. No refunds or exchanges will be given after 14 days of purchase.

Preowned Devices
Any preowned devices may be refunded or exchanged within 14 days of original purchase date. Devices that contain customer information or have been st up will incur a 20% restocking fee. Original receipts are required and refunds will be given based on payment method.

Defective Items
Defective items may be returned for same-product exchange, or store credit.
All defective items must be tested and verified before we are able to offer exchange or store credit.

Non-returnable Products
Products not eligible for refund, return or exchange include opened iPads, opened Apple Watches, opened AirPods & AirPods Pro, opened software, opened printers, opened ink/toner, special orders, labor, gift certificates & products not accompanied with original packaging.

Cash Refunds
No in-store cash refunds will be made. Computer Hardware will refund cash purchases by check mailed to customer within 7-10 business days.

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Kearney

2315 2nd Ave
Kearney, NE 68847

308-234-9335

308-234-9335

Hastings

1001 W 2nd St
Hastings, NE 68901

402-463-3456

402-463-3456

Grand Island

2720 Old Fair Rd
Grand Island, NE 68803

308-384-6939

308-384-6939

Lincoln

235 S 70th St Ste 101
Lincoln, NE 68510

402-483-6400

402-483-6400

Questions? Contact Us Now!

Contact Us

Home

About Us

  • Contact Us
  • Return Policy
  • Financing
  • Employment

Products

  • Apple Online Store
  • Apple
  • Lenovo
  • Sonos
  • Original HP Ink and Toner
  • Closeouts
  • Pre-owned Inventory

Services

  • Repairs
  • Authorized iPhone Repair Facility
  • AppleCare
  • How to Turn Off ‘Find My Device’
  • CH Care +
  • Electronic Recycling
  • Trade-In Program

Training

Blog

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